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Store Policies


We are concerned with your satisfaction. At every step of your order you will receive prompt, accurate, courteous and reliable professional service. Our policies are in place to protect our customers best interests. In any event, we may override any policy at any time due to extraneous situations.

Legal Disclaimer, Waiver of Liability, and Indemnity Agreement:
You must be at least 18 years of age to purchase any item from this site even if the item is not a weapon. Some laws may require that you be at least 21 years of age to receive the item. Knowledge of local, state, federal and international laws and/or statutes is the responsibility of the buyer. By purchasing any item sold by Cutting Edge Knives, the buyer expressly warrants that he/she is in compliance with all applicable Federal, State, and Local laws and regulations regarding the purchase, ownership, and use of the item. It shall be the buyer's responsibility to comply with all Federal, State and Local laws governing the sale of any items listed, illustrated, or sold. The buyer expressly agrees to indemnify and hold harmless Cutting Edge Knives for all claims resulting directly or indirectly from the purchase, ownership, or use of the item in violation of applicable Federal, State, and Local laws or regulations.

Copyright:

The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of the Site, is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the Site. The posting of information or materials on the Site does not constitute a waiver of any right in such information and materials. Some of the content on the site is the copyrighted work of third parties


Return Policies:
Our prices are extremely low due to policies we put in place. These policies are used as guidelines. We reserve the right to override any policy at any time.

Returns Due To Defective Merchandise:
Any product that you receive is defective you have 15 days after receipt of product to contact us. After 15 days, we are not obligated to accept are defective merchandise. All returns must be pre-approved before sending the items to us. We can then exchange the product. Refunds may only be issued when an item is no longer available.

Returns Due To Shipping Damage: Over 99% of our shipments arrive to the customer safely. However occasionally items in a shipment are damaged in transit. All merchandise is carefully inspected prior to shipping, and professionally packed using high strength corrugated boxes and appropriate fill materials. If you should receive damaged items, You must retain All shipping cartons and packaging materials and contact us immediately. ceknives@gmail.com Within 24 hrs of delivered package, This is necessary because when we file a damage claim with the shipper, sometimes they want to collect the merchandise and packaging for inspection. As soon as we are notified by the shipper whether or not they wish to inspect the package we will let you know. If so, they will make arrangements with you directly to pick up the package(s). As soon as the claim is accepted by the shipper (in most cases this is within 24-48 hours), we will ship out your replacement items depending on stock availability at that time.

Returns Due to unrealistic expectations:
We cannot return merchandise due to the fact that you do not like the merchandise. We will not exchange or issue refunds in cases where the customer simply does not like the item or is disappointed with the item.

Typographical Errors:
In the event that a Cutting Edge Knives product is mistakenly listed at an incorrect price, Cutting Edge Knives reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Cutting Edge Knives reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Cutting Edge Knives shall issue a credit to your credit card account in the amount of the incorrect price.

Fraud Policy:
We are not responsible for credit card fraud. We cannot refund merchandise if your credit card was used without your authorization. It is your responsibility to contact police authorities in this event.

Due to industry trends, availability and pricing on all items are subject to change or discontinuation at any time without prior notice. You will be notified of any changes prior to shipment of your order if this occurs.

This Store is Hosted by www.highwire.com

Our Commitment To Your Privacy:
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:
As part of the order process, the following information is collected from shoppers:
Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information.

How That Information Is Used: All personal information collected will be used only for internal purposes of processing and shipping your order, and to contact you with any needed correspondence. We may also send out emails from time to time regarding new arrivals, specials, etc. No personal information will be shared with any person or entity outside of
Cutting Edge Knives.

Our Commitment To The Security of Your Data
All access to personal information is restricted to use only to fulfill the functions listed above.

Contact us: ceknives@gmail.com

sales@ceknives.com


Shipping Carriers
www.UPS.com
www.USPS.com

The UPS Shield trademark, the UPS Ready mark and the Color Brown are trademarks of United Parcel Service of America, Inc. All Rights Reserved.

All materials copyright 2014 Cutting Edge Knives Unauthorized use of any materials presented here is prohibited. Copying or reproducing any elements from this page is not permitted. All prices, descriptions and availability subject to change. Items Displayed within some areas of our web site, the Retail Price is suggested by the manufacturer or supplier, or estimated in keeping with standard industry practice. It may not represent the prevailing price in your area or a price that Cutting Edge knives has ever offered for the item.